Refund Policy

Refunds, if applicable, at the discretion of EcoWorld, will only be made to the debit/credit card/bank account used for the original transaction. For the avoidance of doubt, nothing in this Policy shall require EcoWorld to refund the Fees (or part thereof) unless such Fees (or part thereof) have previously been paid except in case of Double Payment.

The term "EcoWorld" or "EcoWorld Development" or "us" or "we" refers to Eco World Development Group Bhd (Company No. 197401000725 (17777-V)), the owner of the website, whose registered office is Level 7, Menara Milenium, Jalan Damanlela, Pusat Bandar Damansara, Damansara Heights, 50490 Kuala Lumpur.

Double Payments

Please note that Double Payments means the Transaction for which you have attempted to make an online payment more than once, for which your account may have been debited twice during multiple attempts to make payment. Such case may arise in case of any session break during redirection process from bank end to Website end. Normally in such cases one Transaction may be a failed case and another transaction may be a Success case where you were able to successfully receive an acknowledgement of the payment by EcoWorld. By default, all failure Transactions are automatically Refunded on the next day. However, for the same to reflect in your account it may take 2-3 weeks. Generally, refunds will be reflected within a period of 7-8 Days in Case of Net Banking/Debit Card Transaction and 15-30 Days (Next Billing Cycle) for Credit Card Transactions..

For any Double Payment occurance, you may contact:

Telephone number : +603-3344 2552

Email address: corp@ecoworld.my

Correspondence address: Suite 60, Setia Avenue, No. 2, Jalan Setia Prima S U13/S, Setia Alam, Seksyen U13, 40170 Shah Alam, Selangor Darul Ehsan